Orders & delivery
Orders are dispatched within 2 working days. Delivery then takes about 2 days to metro cities and up to 7 days elsewhere. You can check the estimate for your PIN code on any product page before you buy.
Shipping is free on orders above ₹999. Below that a flat ₹79 is added at checkout.
Yes, at most PIN codes, with a ₹49 handling fee. A few locations are prepaid only; the checkout will tell you if yours is one of them.
Use the order number from your confirmation email on the track order page. We also send WhatsApp updates as your parcel moves.
If the order has not shipped, message us on WhatsApp with your order number and we will update it. Once it is with the courier we cannot change the address.
Products & materials
Depending on the piece: brass alloy, stainless steel, copper alloy, zinc alloy or 925 sterling silver, finished with 22K gold, rose gold, rhodium or oxidised plating. The exact material is listed on every product page.
Our pieces are nickel free and plated to survive daily wear. Reactions are rare, but skin chemistry differs. If a piece reacts with your skin, return it within 7 days and we will refund you.
Stainless steel pieces are water resistant. Gold and rose gold plated brass should be kept away from water, perfume and sweat to protect the finish. Each product page carries care instructions for that finish.
With reasonable care, typically a year or more of regular wear. Plating is a surface finish and does wear over time, which is normal for fashion jewellery at this price.
Yes, for weddings, corporate gifting and return gifts. Message us on WhatsApp with quantities and a budget and we will send options.
Returns & refunds
Return or exchange anything within 7 days of delivery, as long as it is unused and in its original packaging with the tags. Start a return from the track order page.
If the item is damaged, faulty or not what you ordered, we do. For a change of mind, a small reverse pickup charge is deducted from the refund.
Once the returned parcel reaches us and passes inspection, refunds are issued within 5 to 7 working days to the original payment method. COD orders are refunded to a bank account you share with us.
Yes, subject to stock. Exchanges are free once per order; we send the replacement as soon as the original is picked up.
Payments & account
UPI, credit and debit cards, net banking, wallets and cash on delivery. All prepaid payments run on a PCI-compliant gateway over SSL.
No. Checkout is guest first: your name, address and contact details are all we need.
Yes. Every price on the site includes GST, and a tax invoice is emailed with your order.
Regularly. Join the WhatsApp broadcast list or subscribe by email to hear about launches and sales first. Current codes appear in your bag at checkout.
We answer on WhatsApp during business hours, and by email within one working day.